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Malkan’s word: our values, policies and legal documents in one place
On this page we have brought together, under eight headings, the documents of Malkan Makina Sanayi ve Ticaret A.Ş. on corporate values, quality, human resources, ethics, occupational safety, sustainability and R&D, as well as on personal data protection, company information and terms of sale. You can find the document you are looking for by typing or filter by heading. Documents on personal data protection are published in Turkish, English and Russian, with the Turkish text prevailing; all documents are kept up to date with their revision number and date.
Documents
41In one place
Headings
8From values to agreements
Application response
30 daysAt the latest; free of charge
Registry
VERBİSRegistered data controller
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Our Values and Quality
The same promise since 1971: doing the job right.
- Corporate Values: The Malkan ManifestoKRM.DEG.001The principles guiding our journey of more than half a century (in Turkish)
- Quality PolicyKRM.KAL.001How we define and manage quality (in Turkish)
- Quality CertificatesKRM.KAL.002Our certificates and approvals (in Turkish)
- Product Safety and Conformity PolicyKRM.UGP.001Testing, traceability and safety notification
- Customer Satisfaction PolicyKRM.MMP.001Our approach to customer feedback (in Turkish)
- Customer Satisfaction SurveyWEB.FRM.003Share your opinion with us (in Turkish)
People, Ethics and Safety
Our word to our team and business partners.
- Human Resources PolicyKRM.İK.001How we see our employees and our principles
- HR ProcessesKRM.İK.002Step by step from application to the first working day
- Craftsmanship and Vocational TrainingKRM.İK.003From the Ahi tradition to today: passing the trade from master to apprentice
- Join Our Team: Application FormWEB.FRM.001Online job and internship application (in Turkish)
- Code of Ethics and ConductKRM.ETK.002The principles of conduct we all follow (in Turkish)
- Ethics Reporting LineKRM.ETK.001Report misconduct with protection against retaliation
- Occupational Health and Safety PolicyKRM.İSG.001Where there is steam and pressure, safety comes first (in Turkish)
Sustainability
Producing for today without consuming tomorrow.
- Environmental PolicyKRM.CEV.001Our approach to reducing our environmental impact (in Turkish)
- Energy Efficiency PolicyKRM.ENJ.001Energy efficiency in production and in our products (in Turkish)
- Supply Chain and Sustainability PolicyKRM.TZS.001What we expect from our suppliers (in Turkish)
- Social Contribution PolicyKRM.TOP.001Our contribution to society and vocational training (in Turkish)
R&D, Technology and Information Security
We design innovation and protect information.
- R&D and Innovation PolicyKRM.ARG.001Our approach to product development and innovation (in Turkish)
- Digital Transformation and Artificial IntelligenceKRM.DYZ.001How we use digital tools and artificial intelligence (in Turkish)
- Information Security PolicyKRM.BG.001How we protect information (in Turkish)
Personal Data Protection
Our word on your data.
- Personal Data Protection and Processing PolicyGEN.011Our principles, retention, transfers and security on one page
- Privacy NoticeGEN.001Website visitors and online applications
- Customer and After-Sales Privacy NoticeGEN.008Quotations, orders, warranty, service and trade fairs
- Supplier and Business Partner Privacy NoticeGEN.009Representatives of suppliers, dealers and service providers
- Site Visit and CCTV Privacy NoticeGEN.010Visitors and CCTV recordings
- WhatsApp Privacy NoticeGEN.005Correspondence through our WhatsApp line
- Job Applicant Privacy NoticeİK.003Job applicants
Cookies and Website Use
No non-essential cookie runs without your consent.
- Cookie PolicyGEN.002Which cookies we use and why
- Privacy PolicyGEN.006How we protect your privacy on our website
- Terms of UseGEN.007Rules for using the website
You can change your cookie preferences at any time using the cookie preferences button at the bottom of each page.
Company Information and Applications
Know who we are; exercise your rights.
- Company InformationKRM.KNY.001Company details, contact and official correspondence
- Data Subject Application ProcedureGEN.003Which channels to use and how to apply
- Data Subject Application FormGEN.004Fill in the form and receive a response within 30 days at the latest
- 1Submit your applicationIn writing, to our KEP address, with a secure electronic signature or from your registered e-mail address.
- 2Response within 30 days at the latestFree of charge; if additional costs arise, the Board’s tariff may apply.
Sales and Online Shopping
Every rule of sale is clear and in writing.
- Transaction GuideYAS.008Step-by-step guide to ordering online
- Distance Sales AgreementYAS.001Rights and obligations of the parties in online orders (in Turkish)
- Cancellation and Return PolicyYAS.002Cancellation, return and withdrawal conditions (in Turkish)
- Withdrawal FormYAS.003To exercise your right of withdrawal (in Turkish)
- Payment and DeliveryYAS.004Payment methods and delivery conditions (in Turkish)
- Membership TermsYAS.007Opening, protecting and closing a customer account
- General Terms of Sale and DeliveryYAS.005Sales to businesses and buyers abroad
- Laser Cutting Service TermsYAS.006Sheet-metal laser cutting and drawing confidentiality