Ethics Reporting Line

If you see something going wrong, do not stay silent.

• Bribery, corruption, theft, forgery and fraud.
• Breaches of occupational health and safety rules and dangerous situations.
• Discrimination, harassment, psychological harassment (mobbing) and ill-treatment.
• Misuse of personal data or trade secrets.
• Conflicts of interest and conduct contrary to the Code of Ethics and Conduct.
• Unethical practices of our suppliers and business partners.

In a situation involving danger to life, first stop work and immediately inform your supervisor or our occupational safety specialist. For personal employment matters such as pay or leave, you can speak directly to Human Resources.

Our door is open from inside and outside.

Our employees, interns and vocational trainees, employees of our suppliers and business partners, our customers, and anyone who becomes aware of a breach relating to our Company can make a report.

Choose the way that suits you best.

• E-mail: etik@malkan.com.tr
• Post: in a sealed envelope marked “Personal – Ethics Officer”, to Karayolları Mah. 559. Sok. No:16/1 Gaziosmanpaşa / İstanbul.
• In person: a meeting with the Ethics Officer by appointment.

You may also report without revealing your identity. However, we recommend leaving a means of contact so that we can get back to you.

Your identity stays only with those who need to know.

• The identity of the reporter is known only to those conducting the review; it is not shared with anyone without their consent, except where required by law.
• Access to report records is limited to those conducting the review.
• The rights of defence and personal rights of the person reported are also protected; no one is considered guilty until the review is concluded.

Speaking up in good faith costs you nothing.

• No one who reports in good faith faces adverse action such as dismissal, change of duties or location, loss of pay or benefits, or disciplinary action.
• Disciplinary action is taken against anyone who retaliates against a reporter, attempts to do so or tolerates it.
• Those who knowingly make false or defamatory reports do not benefit from this protection.

Every report is recorded and concluded.

1. 1AcknowledgementYour report is recorded within 7 days at the latest; if you can be reached, you are informed that it has been received.
2. 2Preliminary assessmentThe scope and urgency of the report are assessed.
3. 3ReviewConducted impartially by persons with no conflict of interest in the matter.
4. 4OutcomeThe necessary measures are taken; if you can be reached, you are informed about the process within 3 months at the latest.

The ethics line has an owner.

• Reports are received and handled by the Ethics Officer appointed by the General Manager.
• Reports concerning the General Manager are forwarded directly to the Chairman of the Board of Directors.
• The number and subjects of reports are reported to management once a year in a form that contains no personal data.

Your report is also personal data; we protect it too.

Personal data contained in a report is processed solely for the purpose of reviewing the report and taking the necessary measures, within the scope of our legal obligations and legitimate interest. Records are kept confidential and destroyed at the end of the period set out in our Personal Data Retention and Destruction Policy.