Customer Satisfaction Survey

Our valued customer,

Thank you for spending your valuable time on this study, which we have prepared to measure your satisfaction and provide better service.

You may send the completed questionnaire to 0212 477 9950 by fax or by e-mail to pazarlama@malkan.com.tr

We will contact you as soon as possible regarding your complaints and problems.

Print Survey
Malkan Müşteri memnunuyeti anketi

Malkan Makina Customer Satisfaction Survey

      • 1) Timely delivery of machines

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      2) Information about the operation of the machine during the delivery of the machine

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      3) Satisfaction with the behavior of our salespeople

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      4) Satisfaction with the quality of our machines

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      5) Timely fulfillment of service requests

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      6) Complete solution of the problem as a result of the service provided

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      7) Adequacy of machine repair time of our technical service

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      8) The adequacy of our technicians' explanations to you

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      9) Satisfaction with the general behavior and attitude of our technicians

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      10) Satisfaction with our post-warranty services

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

      11) Would you recommend our company and our machines to others?

      Very Poor(1)Poor(2)Fair(3)Good(4)Very Good(5)

    • [textarea oneri* class:fullwidth placeholder "The shortcomings of our company / Your Suggestions:" ]